Patient Bill of Rights
Each patient is entitled to:
- Considerate, respectful and confidential treatment;
- Continuity and completion of treatment;
- Access to complete and current information about his/her condition;
- Advance knowledge of the cost of treatment;
- Informed consent;
- Explanation of recommended treatment, treatment alternatives, the option to refuse treatment and risk of no treatment and expected outcomes of various treatments;
- Emergency, incremental and total patient care;
- Treatment that meets the standard of care in the profession;
- Access to a patient advocate who will appropriately communicate your experience.
To communicate your experience, please contact your clinic's patient care coordinator at the appropriate number below:
- 1ST Floor Urgent Care, Oral Surgery: 410-706-8127
- 2nd Floor Undergraduate Clinic: 410-706-8127
- 3rd Floor AEGD Clinic: 410-706-1250 OR 410-706-4156
- 3rd Floor Undergraduate Clinic: 410-706-8127
- 3rd Floor Orthodontics/Pediatric Dentistry Clinic: 410-706-0768
- 4th Floor Endodontics, Prosthodontics & Periodontics Clinic: 410-706-8111
- 4th Floor PLUS & Special Care and Geriatrics Clinics: 410-706-8127
- Universities at Shady Grove - UMB Health and Human Services: 240-665-6700