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Jade Sutton
Administrative Assistant II
General Cancellation Policy for Continuing Education
The Office of Continuing Education reserves the right to end registration when an enrollment limit is reached and to cancel, modify, or alter content or faculty for any course if circumstances indicate the need for such a change. If the school finds it necessary to cancel a course, a full refund will be granted. All attempts to contact registrants will be made as soon as possible in the event of a course cancellation.The Office of Continuing Education will not be held responsible for any losses due to travel arrangements made by the registrant. We advise all participants to consider flexible or refundable travel options when making arrangements to attend our courses.
In the event of inclement weather (such as a snow emergency) or other extenuating circumstances, the Office of Continuing Education may be forced to cancel a course. If a course has been canceled, we will contact participants by the email address provided. You may call or email our office on the day of the course if you are uncertain of a course’s status.
General Refund Policy for Continuing Education
A refund or credit will be issued (less a $50 admin fee) if received no later than three weeks prior to the course date. Refunds or tuition credit will not be given after that time or to no-shows. This does not apply to the local anesthesia, the implant continuum, or other hands-on participation courses. Hands-on/participation course listings will indicate the cancellation policy for the course.
Customized Course Refund Policy
Refunds will not be provided once a course date has been scheduled. Participants who are unable to attend their scheduled course date may be eligible to reschedule to a later date, subject to availability. Rescheduling requests must be made at least one week in advance of the originally scheduled course date. Please contact our office to discuss rescheduling options.
Implant Continuum Refund Policy
In case of cancellation by the registrant, a refund (less the $950 non-refundable fee) will be given if cancellation is received prior to June 20, 2023. For cancellations received after June 20, 2023 through August 21, 2023 refunds will be made (less a $4,320 admin fee). Refunds will not be given after the start of the course or to no-shows. Credit can be issued for the next course.
Local Anesthesia Course Refund Policy
In case of cancellation by the registrant, refunds will be made (less a $200 admin fee) if received no later than four weeks prior to the course date. If canceled within four weeks, no refunds will be issued. Credit can be issued for the next course.
Advanced Program for Internationally-Trained Dentists Withdrawal and Refund Policy
The Office of Continuing Education cannot be responsible for the refund of any part of the registration fee as a result of emergencies, unforeseen circumstances, or events beyond its control after the start of the program.
Once the program begins, participants have 30 days to withdraw from the program, with a refund, minus a 15% administrative fee. No refunds will be granted after 30 days.